Opening Hours

Monday to Thursday 9am to 4.30pm and Friday 8.30pm to 4.00pm.

Our aims and mission

Age Concern Tyneside South (ACTS) is an independent, local charity working in the Borough of South Tyneside supporting people over the age of 50.  It is the largest voluntary sector organisation working with older people in the borough. 

ACTS was established in 2016 following the transfer of services and staff from Age UK South Tyneside.  Although ACTS is a new charity, staff brought with them more than 30 years experience of delivering services to older people in South Tyneside.

Our Vision

To support and empower older people to live fulfilling lives.

Our Mission

Through our dedicated and talented team, we will champion the needs of older people and positively challenge society’s perceptions. We will provide a central hub of services that gives more choice to older people, improving their wellbeing and enabling them to make a difference in their lives.

Our Values

Our values are what we believe are important in the way we live and work and are used to determine our organisational priorities and inform our behaviour, both within the organisation and externally.

We believe in:

•    Acting on the views and needs of older people
•    Promoting positive perceptions of older people
•    Working together to make a greater difference
•    Working in an open, accountable and inclusive way
•    Challenging ourselves to innovate in a changing world

You can view ACTS Strategic Plan 2017 - 2020 here.