Quiet hour will take place first Tuesday of every month from 10am until 11am.
intu Metrocentre is partnering with the National Autistic Society (NAS) to support the Autism Hour campaign. During your visit, you'll notice some of the changes they've made to benefit autistic customers. intu Metrocentre's quiet hour will continue throughout the year and will take place the first Tuesday of each month at 10am.
All participating retailers, restaurants and leisure facilities will commit to a minimum of:
- Reducing noise of in store music and tannoy announcements: Overwhelming noise is a common barrier to austistic people accessing shops. Where possible, in-store announcements and other controllable noise will be reduced.
- Dimming lights: Wherever possible, while maintaining safe premises, lights should be dimmed or switched off.
- Sharing information: Information will provided to staff to make your experience at intu Metrocentre a positive one. intu will receive information about autism in advance with employees so they know what to expect from customers’ behaviour and how they might be able to help.
For further information, please see the attached documents below or visit into Metrocentre's website.