Newcastle City Library is a six story building housing a 185 seat performance space, a viewing platform, public art, cafe, exhibition area and the Newcastle Collection showcasing the city's unique heritage. A modern building with a staggering book collection, the library is also the home of Newcastle's local studies and family history section.

Opening hours

Monday: 10am - 7pm

Tuesday: 10am - 7pm

Wednesday: 10am - 7pm

Thursday: 10am - 7pm

Friday: 10am - 5pm

Saturday: 10am - 4pm

Sunday: 11am - 4pm

Please note: the public computers are automatically turned off 15 minutes before closing time.

What services can be accessed here?

Alongside the library service, you will also find:

• Business & IP Centre Newcastle (Level 3) - intellectual property information and expert advice on a wide range of topics for entrepreneurs and inventors.
• Customer Services* (Level 1)
• Citizens' Advice Newcastle (Level 4) - providing a free service which is confidential and open to anyone who lives or works in Newcastle.
• Connexions (Level 2) - careers information, advice and guidance for young people aged 13-19 (and up to age 25 for young people with special needs).
• Skills Hubs (Level 2) - a one-stop shop for support with training, careers and job advice.
• Your Homes Newcastle Housing Options Centre (Level 1) - if you are looking for a home you can register and search for properties online with staff on hand to help with any queries.

Facilities

Our facilities include:

• Extensive lending collection of fiction, non fiction and graphic novels. Books can be reserved online using our online catalogue.
• Events and activities for all ages
• Large historical collections of books, periodicals and maps
• Current newspapers and magazines
• Information service including business, marketing, intellectual property, statistics, information about community groups, events information and general enquiries
• Health and Wellbeing Collection
• Music and Movies section with a lending collection of printed music, CDs, DVDs and blu-ray
• Study space
• Free access to the internet, email and other applications
• Free WiFi access
• Free 1-2-1 internet taster sessions
• Fax service
• Local Studies and Family History department - with unique material relating to the North East including the largest local newspaper archive in the UK
• The Newcastle Collection - a display of rare books and illustrations including Thomas Bewick's tools and worktable and the ability to turn the pages of rare heritage books on a Turning the Pages console
• Exhibitions and displays
• Reading groups and lifelong learning classes
• Computer suite
• Meeting rooms available for hire
• Cafe
• Performance hall capable of seating 185 people
• 24 hour returns service via John Dobson street
• Community information
• Dedicated area for the visually impaired, including electronic book magnifier and accessible computer
• Homework support
• Storytimes
• Leaflets on local attractions
• Local bus timetables
• Tyne Bridge Publishing books for sale
• Foreign language magazines and newspapers
• Lifelong Learning courses
• iStop job search kiosk
• Photo booth (passport standard)

City Community & Information Hub and Library

Civic Centre Customer Service Centre has moved to the City Library

The Civic Centre Customer Service Centre has now moved to the City Library (Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX).

This has now become the first Community and Information Hub in the city and provides local people with easy access to the services they need in one convenient location.  It offers easy to use, self-service options, with more support given to customers who need it. This will result in a reduction in waiting times and customers being dealt with more quickly.

Find more information here. If you have any questions about this, please speak to a member of staff.

Please note - services will be available from 10 a.m.

Click here for additional accessibility information about this venue with our friends, DisabledGo.